Lac Courte Oreilles Community Health Center

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Community Health Needs Assessment

What Is a Community Health Needs Assessment?

A community health needs assessment (also called a CHNA), refers to a state, tribal, local, or territorial health assessment that identifies key health needs and issues through systematic, comprehensive data collection and analysis. Community health assessments use such principles as:

  • Multi-sector collaborations that support shared ownership of all phases of community health improvement, including assessment, planning, investment, implementation, and evaluation
  • Proactive, broad, and diverse community engagement to improve results
  • A definition of community that encompasses both a significant enough area to allow for population-wide interventions and measurable results, and includes a targeted focus to address disparities among subpopulations
  • Maximum transparency to improve community engagement and accountability
  • Use of evidence-based interventions and encouragement of innovative practices with thorough evaluation
  • Evaluation to inform a continuous improvement process
  • Use of the highest quality data pooled from, and shared among, diverse public and private source

What happens after the assessment?

Once we have compiled the data we will develop a Community Health Improvement Plan to address the areas of need identified.

What Is a Community Health Improvement Plan?

A community health improvement plan (or CHIP) is a long-term, systematic effort to address public health problems based on the results of community health assessment activities and the community health improvement process. A plan is typically updated every three to five years.

The Public Health Accreditation Board defines a community health improvement plan as a long-term, systematic effort to address public health problems on the basis of the results of community health assessment activities and the community health improvement process. This plan is used by health and other governmental education and human service agencies, in collaboration with community partners, to set priorities and coordinate and target resources. A community health improvement plan is critical for developing policies and defining actions to target efforts that promote health. It should define the vision for the health of the community through a collaborative process and should address the gamut of strengths, weaknesses, challenges, and opportunities that exist in the community to improve the health status of that community.

Why Complete an Assessment and Improvement Plan?

A community health assessment gives organizations comprehensive information about the community’s current health status, needs, and issues. This information can help develop a community health improvement plan by justifying how and where resources should be allocated to best meet community needs.

Benefits include:

  • Improved organizational and community coordination and collaboration
  • Increased knowledge about public health and the interconnectedness of activities
  • Strengthened partnerships within state and local public health systems
  • Identified strengths and weaknesses to address in quality improvement efforts
  • Baselines on performance to use in preparing for accreditation
  • Benchmarks for public health practice improvements

Centers for Disease Control and Prevention (2015, November 9). Community Health Assessments & Health Improvement Plans. Retrieved September 18, 2018, from Centers for Disease Control and Prevention:

Let us know how to improve our services

The Lac Courte Oreilles Community Health Center-Community Health Department is conducting the first ever Community Health Needs Assessment (CHNA) for our tribe, it is imperative that as many members of the community fill this out.  It is an important assessment that will allow us to identify the current health status of our community and will allow us to steer our current healthcare efforts based on the results.  Please fill out the questionnaire by following this link:   

About Us

Our team

Our experienced Dental, and Medical staff take great pride in treating each and every one of our patients as a valued individual.


 The LCO Health Center provides compassionate health care while using traditional Anishinaabe beliefs:







These are pathways that show "WE-CARE" 

Our Mission

  The mission of the LCO Health Center is to provide family orientated care in a high quality environment; while fostering innovations that utilize available resources that improve the overall well-being of our community. 

Contact list and Hours of Operation:

Lac Courte Oreilles Community Health Center

13380 W Trepania Rd, Hayward, Wisconsin 54843

Emergency 911
CCS 715-699-1916
Medical 715-638-5190
Dental 715-638-5144
Pharmacy 715-638-5146
Medical Records 715-638-5192
Behavioral Health 715-558-7883
To report an ER visit 715-638-5137


Closed on all Federal and Tribal Holidays

Optical Information

For an optical appointment, please call one of the optical providers listed below

When you have your appointment scheduled call the PRC office at (715) 638-5198. PRC will issue a one-time purchase order for this service if all eligibility requirements are met. Glasses can then be ordered at the LCO Health Center. Additional self-pay costs may apply. Elders 55 and older, children under 18 and disabled are eligible for LCO PRC to pay for an eye exam once every 12 months. All others, once every 24 months. If you are having eye problems please contact your primary care provider.

Hayward Family Eye Care (715) 634-8616
Northview Eye Associates Hayward (715) 634-1028
Northview Eye Associates Spooner (715) 635-2020
Northview Eye Associates Rice Lake (715) 234-3113
Wade Family Eye Care Cameron (715) 458-3937

Employment Opportunities and Application Information

Important Patient Information

Advance Directives (pdf)


IHS Notice of Privacy Practices (pdf)


Request of Health Information (pdf)


Report an Emergency Room Visit (pdf)


Patient Centered Medical Home (pdf)


Patient Rights and Responsibilites (pdf)